Why is it so hard to make lasting changes in organizations or in our own lives? For the November 2010 Executive Briefing we talk with the co-author of the bestselling book, Switch: How to Change Things When Change is Hard. Chip Heath explains how schools can learn to make changes once we understand that our minds are ruled by two conflicting systems — one rational and one emotional — that compete for control. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. Heath provides a variety of great examples for how schools can effectively institute change and his “Three Steps to Change” offers a clear path for school leaders to follow when looking to make changes. The following is an abridged version of our interview with Chip Heath.
Administration & Leadership
Switch: How To Change Things When Change is Hard
November 1, 2010